German Speaking Customer Service Representative

2019-08-13 13:32:042019-10-08Origin Multilingual
Location Cambridge
Area South East , IRL and UK Cambridge
Sector Customer Service
Salary £23500 per annum
Start Date 2019/08/13
Job Ref BH10711
Cost of Living Reasonable!
Accommodation Rent-a-room
Net Salary 4 Stars
Job Views 175
Description
German Speaking Customer Service Representative
Location: Cambridge
Permanent
Up to £23,500 per annum
Reference: 10711
 
Client Profile:
Origin Multilingual is proud to announce, we are searching for a German Speaking Customer Service and Sales Advisor to join an industry leader in health and beauty industry. This opportunity is offered on a full time and permanent basis with 2 days on 2 off shift patterns.
Key Purpose
The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge.
 
 Key Responsibilities:
  • Answering calls from existing and new customers
  • Proactively dealing with all queries relating to the business
  • Taking orders and bookings via external and internal calls
  • Managing email queries 
  • A professional approach with the ability to build rapport with each customer
  • Demonstration extensive knowledge on all our product ranges
  • Facilitating calls from B2B and B2C
 
Personal Specification
The successful candidate for the customer German service representative  position, will have the following competences:
  • Previous experience in a similar role (preferred but not essential)
  • Customer service experience  (preferred but not essential)
  • Self-motivated, with a ‘can do’ attitude
  • Attention to detail with high level of communication skills is essential
  • German Native speaker
  • Computer literacy  
  • A passion to deliver the highest quality for our clients customers
 
Pension scheme of up to 5%, discounted gym membership, Life assurance, relocation support, and more!
If this sounds like the role for you or you would like to find out more please contact Kader at Origin Multilingual today to begin your application.

Origin Multilingual is a leading Global Language Recruitment Agency. We have placed 9,500 staff in 32 languages & 25 Countries.

If you have a specific query/question or need advice about something please feel free to check out our website or Facebook pages and we can arrange a call/answer your query. (Unfortunately we can't add links to the bottom of this advert!).
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