Service Delivery Manager, Dublin, €60-65,000 + bens

2018-06-13 08:37:052018-08-08Origin Multilingual
Location Dublin 3
Area Dublin City, IRL and UK Dublin 3
Sector Customer Service - Team Lead/ Manager
Salary €60000 per annum
Start Date ASAP
Job Ref BH9851
Relocation Paid by jobseeker
Cost of Living Live like a king!
Accommodation Private Studio
Net Salary 5 Stars
Job Views 93
Description

Global leader in Digital transformation, AI, Analytics and Infrastructure services is growing their Dublin based Management team.

A new role for a Service Delivery Manager has been created to manage the client operations for one of their major customers.

The Service Delivery Manager is responsible for:

- Internal Controls & business processes
- Project Management and Quality
- Service delivery and exceed agreed SLA & KPI
- Building service reports, implementing processes & imp[roving customer satisfaction
- Managing Reports, dashboards and client engagement

 
The Ideal candidate will possess
  • 3-5 years Service Delivery Manager or Client Management experience
  • Ability to build rapport and manage large client accounts
  • Team management/supervisory experience in operations

If you are looking for a Service Delivery Manager role where you will manage a key Digital client please Apply now or arrange a call with our Recruiter. (calendly.com/darrenboyle/ )

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