French Marketing Service Team Leader Dublin €30-35,000
|Area||Dublin City, IRL and UK|
|Sector||Customer Service - Team Lead/ Manager|
|Salary||€30000 - €35000 per annum, Benefits: benefits & healthcare|
French Customer Service Team Leader
Do you have experience working as a Leader in Customer Service? If so, we are looking for a Team Leader or Manager that can exceed targets & kpis's and manahe a team of 15-20 members.
You will manage a team of French customer service Agents and provide support, guidance and support to your team. This team will manage the accounts of Marketing and Media customers that are using their online suite of online media applications.
Your role will see you train and develope your staff so they can achieve and exceed their roles.
The Ideal candidate will possess;
- Fluency in French
- Experience managing a French Customer Service team
- Knowledge of metrics, kpis' & CSAT
- Proven skills managing a team of 15+ agents
If you are interested in a French team leadership & management role APPLY NOW!